Staff scheduling or task assignment

CL 705 SC 9
6055511 Computerized incentive compensation
Apr-25-2000 A computer is programmed to implement an incentive compensation plan by obtaining existing data on employees and business activities, evaluating the profitability of the activities, and indicating what...
6049776 Human resource management system for staffing projects
Apr-11-2000 A Resource Management System (RMS) including an RMS server having an RMS database containing files storing information on employees, employee skills, employee schedules and projects. The information in...
6049774 Machine, method and medium for dynamic optimization for resource allocation
Apr-11-2000 A machine, method and medium for allocating resources over given time periods. Various requests (e.g., from customers) are received for products and/or services, and a preferred scheme for allocating resources,...
6047260 Intelligent planning and calendaring system with cueing feature and floating tasks
Apr-4-2000 A method for intelligently planning is provided, comprising the steps of receiving a plurality of tasks that a user needs to perform, each task having an earliest start time, a latest stop time, a duration...
6044355 Skills-based scheduling for telephone call centers
Mar-28-2000 A method for scheduling personnel (e.g., agents) in a work environment based on personnel "skill" levels. The method facilitates true skills-based scheduling of agents in a telephone call center using...
6044354 Computer-based product planning system
Mar-28-2000 A product planning system uses a server (12) for storing centralized data accessible by remote stations (14). The system provides for uniform product planning. throughout an organization while ensuring...
6041311 Method and apparatus for item recommendation using automated collaborative filtering
Mar-21-2000 A method for recommending items to users using automated collaborative filtering stores profiles of users relating ratings to items in memory. Profiles of items may also be stored in memory, the item profiles...
6038543 Cooperative work supporting method and system therefor
Mar-14-2000 There is provided a cooperative work supporting method and a system therefor, for smooth progress of a cooperative work by evaluating the participation rate, of the level of participation of each participant...
6038542 System for notifying an individual of a previously scheduled event
Mar-14-2000 A system for notifying an individual of a previously scheduled event. The individual's scheduling information is accessed, and analyzed. When a scheduled event arrives, the user is notified in the manner...
6038537 Intra-organization cooperation system, commodity deal management method, and storage medium
Mar-14-2000 An intra-organization cooperation system is a system for making departments/sections smoothly perform a transaction support to mutually provide information, services, equipment etc., within an organization....
6035278 Method and system for schedule and task management
Mar-7-2000 A method and system are provided for scheduling and time management. The invention is adapted for use with computer systems, including intranet and Internet systems. The schedule owner schedule tasks and...
6032124 Workflow method and system therefor
Feb-29-2000 A workflow system comprising a plurality of workflow subsystems connected to a LAN (Local Area Network), these workflow subsystems being composed of servers and clients, and provides a workflow system...
6032119 Personalized display of health information
Feb-29-2000 Delivery of health information to a patient suffering from a chronic condition is personalized by displaying the health information directly on a customized image of a body. The patient's medical record,...
6026365 Workflow support system and method of the same
Feb-15-2000 The invention provides a workflow support system and a method of the same that enables to refer to and to trace the history and progress state of the control information, as to a workflow transferring...
6023681 Method and apparatus for predicting queuing delays
Feb-8-2000 Apparatus and method for predicting wait times for queuing customers. Upon arrival of a new customer to the queue, or at any other desired time, a system classifies each customer in service according to...
6023572 Computer based system and method for modeling activities of people in an organization
Feb-8-2000 A system and method for modeling activities of people in an organization. The organization is modeled using definitions of processes performed by the organization, definitions of data elements generated...
6018346 Freeform graphics system having meeting objects for supporting meeting objectives
Jan-25-2000 Meeting support objects for supporting meeting objectives for use in a freeform graphics system. Meeting support objects are representations of dynamic information that is used to support various common...
6016478 Scheduling system with methods for peer-to-peer scheduling of remote users
Jan-18-2000 An electronic Personal Information Manager (PIM) including a peer-to-peer group scheduling/calendar system is described. The group scheduling/calendar system provides methods for peer-to-peer group scheduling...
6009405 Ensuring atomicity for a collection of transactional work items in a workflow management system
Dec-28-1999 A computerized transaction execution with a workflow management systems (WFMS) executes a process model consisting of a network of potentially distributed activities including transactional work items....
6006195 Product development system and method using integrated process and data management
Dec-21-1999 A system, and related method, for managing the development of a project includes a memory device and at least one category definition stored in the memory device. Each category definition is representative...
6003011 Workflow management system wherein ad-hoc process instances can be generalized
Dec-14-1999 In workflow management software, task objects describing a successfully-completed workflow process instance are copied. The copied task objects are then generalized in the relevant variables thereof, so...
5999911 Method and system for managing workflow
Dec-7-1999 A workflow manager system provides computer-assisted, graphical tools for defining and managing complex processes in terms of a workflow. A workflow includes a number of steps having step encapsulations...
5995940 Method and system for editing multivalued properties of an object
Nov-30-1999 A method and system for editing the assignments for a task in a project management software environment. The editing can be preformed in a dropdown grid, which is a grid that includes a name column, including...
5995937 Modular health-care information management system utilizing reusable software objects
Nov-30-1999 Disclosed is a health-care information management system that utilizes modular and reusable software objects to allow for user configuration. The disclosed information management system allows for the...
5991733 Method and computerized system for managing insurance receivable accounts
Nov-23-1999 A method and computerized system is disclosed for managing insurance receivable accounts. The method provides a combination of specific automation enablers and unique ruled based decision tools which are...
5987422 Method for executing a procedure that requires input from a role
Nov-16-1999 A method for executing a workflow that requires input from a role is disclosed. A workflow is executed in a first process until an operation requiring input from a role is detected. Continuation information...
5974395 System and method for extended enterprise planning across a supply chain
Oct-26-1999 A system for extended enterprise planning across a supply chain is provided. The system includes transactional execution system layers (14, 18) for a demand enterprise (10) and a supply enterprise (12)....
5974394 Schedule retrieval method for controlling schedules and schedule server apparatus with multistageous idle-time retrieval means
Oct-26-1999 A method in which idle time retrieval is not lumped together but divided multistageously so that a burden on a host person for retrieving idle time for subjects of participation is lightened. The subjects...
5974392 Work flow system for task allocation and reallocation
Oct-26-1999 A work flow system is disclosed in which, when a manager server unit of a work flow system divides a work effort into a plurality of tasks and execute the tasks, the manager server unit allocates tasks...
5970466 Graphical computer system and method for appointment scheduling
Oct-19-1999 A computer program stored in a storage medium and a computer-implemented method for scheduling appointments for an office or business includes program code for displaying screen displays on a computer...
5963913 System and method for scheduling an event subject to the availability of requested participants
Oct-5-1999 A system and method are provided for scheduling an event subject to the availability of requested participants. A server application (16) receives event information submitted by a scheduler using a client...
5963911 Resource allocation
Oct-5-1999 In order to optimize the utilization of resources (e.g., technicians) in performing a number of jobs, each job is assigned a cost time-dependent function and each resource is assessed for the time at which...
5960406 Scheduling system for use between users on the web
Sep-28-1999 A computer system for scheduling events between end users of the system. Each end user is granted a unique password protected personal calendar. This calendar is generated from information stored in a...
5960405 Worldwide marketing logistics network including strategically located centers for frequency programming crystal oscillators to customer specification
Sep-28-1999 A worldwide logistics network includes a processing center for receiving customer orders for crystal oscillators over communications links, processing the orders, and generating work orders that are selectively...
5960404 Mechanism for heterogeneous, peer-to-peer, and disconnected workflow operation
Sep-28-1999 A mechanism for heterogeneous, peer-to-peer, and disconnected workflow execution across a network infrastructure. Performer Agent entities provide a homogeneous view of humans, applications, and heterogeneous...
5948054 Method and system for facilitating the exchange of information between human users in a networked computer system
Sep-7-1999 In a networked computer system including a customer computer associated with a human customer, one or more consultant computers associated with one or more human consultants, and a server computer, the...
5943652 Resource assignment and scheduling system
Aug-24-1999 A system and method for assigning and scheduling resource requests to resource providers use a modified "best-first" search technique that combines optimization, artificial intelligence, and constraint-processing...
5943051 User interface for synchronized scrolling and segment editing
Aug-24-1999 The user interface system provides a mouse for inputting a time segment by pointing to an arbitrary position of the display screen. Displayed in a window, the time segment has a position and length to...
5940804 Computer executable workflow resource management system
Aug-17-1999 A computer system executable method is provided for managing resources in an automated workflow system for manipulating a work item, the work item being stored in a database of work items for subsequent...
5937388 System and method for performing scalable distribution of process flow activities in a distributed workflow management system
Aug-10-1999 A system and method for performing scalable distribution of process flow activities in a distributed workflow management system is described. The distributed workflow management system operates over the...
5924076 Coin operated device collection scheduler
Jul-13-1999 A method for determining an optimal coin operated coin collection date accounts for weather and seasonal effects on the expected revenue stream. One method according to the present invention may include:...
5923552 Systems and methods for facilitating the exchange of information between separate business entities
Jul-13-1999 Systems, methods, and computer program products synchronize product fabrication schedules with supplier schedules. A fabrication schedule is obtained from a fabricator data processing system, and supplier...
5920846 Method and system for processing a service request relating to installation, maintenance or repair of telecommunications services provided to a customer premises
Jul-6-1999 An integrated system and method is provided for processing a service request for installation, maintenance or repair of a local loop maintained by a telecommunications company and providing locally switched...
5918219 System and method for estimating construction project costs and schedules based on historical data
Jun-29-1999 A distinctive estimating method using a concise depiction, organization, and presentation of time, related to the number of items accomplished, to produce a Historical Data Block of information, that is...
5918207 Process and system for predictive resource planning
Jun-29-1999 A process and system for predictive resource planning to allow a service provider to meet a customer's predicted technical resource requirements. The process involves determining (11) a service provider's...
5915245 Two-way wireless system for financial industry transactions
Jun-22-1999 A method of managing the activities of one or more floor brokers situated on the floor of an exchange is disclosed. In one respect, the method uses a programmed computer to compare a relative number of...
5913212 Personal journal
Jun-15-1999 eThe personal journal system of the invention tracks personal contacts made by a first user of a personals system with other users of the system. The system may be implemented on a local computer network...
5913201 Method and apparatus for assigning a plurality of work projects
Jun-15-1999 An apparatus and computerized method of assigning workers to a plurality of work-projects, utilizing linear programminig is disclosed. The linear programming formulations forecast the adequacy of the workforce,...
5911134 Method for planning, scheduling and managing personnel
Jun-8-1999 A method for planning, scheduling and managing personnel in an environment in which there is a varying workload by time of day and by day of week to be staffed with a team having a variable number of servers....
5907829 Schedule management system and recording medium
May-25-1999 A schedule management system is provided in which a requested task is not unconditionally accepted by the requesting schedule management system. The requested task may be accepted by the user's schedule...