| 6976002 |
System and method of determining a knowledge management solution |
| Dec-13-2005 |
A diagnostic tool and method for defining a personal profile for an individual collects work pattern data associated with the individual, correlates the work pattern data with work pattern characteristics... |
| 6975998 |
Package delivery notification system and method |
| Dec-13-2005 |
A package delivery notification system reports impending package deliveries and precisely notifies recipients of when to expect the deliveries. The package delivery notification system utilizes memory,... |
| 6973434 |
Computer-based system for automating administrative procedures in an office |
| Dec-6-2005 |
A computer-based system for automating administrative procedures in a medical office is described. The system includes a control module in communication with an administrator module and a tape management... |
| 6970831 |
Method and means for evaluating customer service performance |
| Nov-29-2005 |
A method for evaluating customer service performance is implemented by a computer software application. Customers are presented with transaction specific questions to evaluate particular employees. A customer's... |
| 6970829 |
Method and system for skills-based planning and scheduling in a workforce contact center environment |
| Nov-29-2005 |
A method of forecasting, allocating and scheduling in a single or multi-site skills-based contact or call center environment organized into a hierarchy of zero or more business units at a first, upper... |
| 6970828 |
Method for mixed human and computer-supported distributed scheduling |
| Nov-29-2005 |
The present invention provides a method to support the coordination of geographically distributed activities, e.g. printing and, in particular, a method for mixed human and computer-supported distributed... |
| 6968323 |
Dynamic allocation and pricing of resources of web server farm |
| Nov-22-2005 |
The present invention relates to a computer implementable system and method for allocation and pricing of classified resources of a web server farm to customers by a resource center comprising means for... |
| 6968314 |
Enhanced security features for an automated order fulfillment system |
| Nov-22-2005 |
A method is described for facilitating implementation of an automated system for transacting business, where the system users are subject to predetermined rules governing business conduct. Each user is... |
| 6968248 |
Agent reactive scheduling in an automated manufacturing environment |
| Nov-22-2005 |
A method and apparatus for scheduling in an automated manufacturing environment, comprising are disclosed. The method includes detecting an occurrence of a predetermined event in a process flow; notifying... |
| 6966061 |
System and method for managing initiative delivery process |
| Nov-15-2005 |
A program initiative management tool provides managers with a view of program initiative status by task (phase). Program initiatives are listed in order of priority. Target completion dates and actual... |
| 6965867 |
Methods and apparatus for allocating, costing, and pricing organizational resources |
| Nov-15-2005 |
This invention is a means both to allocate all types of resources for commercial, governmental, or non-profit organizations and to price such resources. A linear programming process makes fulfillment allocations... |
| 6965272 |
Worldwide marketing logistics network including strategically located centers for frequency programming crystal oscillators to customer specification |
| Nov-15-2005 |
A worldwide logistics network includes a processing center for receiving customer orders for crystal oscillators over communications links, processing the orders, and generating work orders that are selectively... |
| 6963848 |
Methods and system of obtaining consumer reviews |
| Nov-8-2005 |
One embodiment of the present invention is a system and method of encouraging customers to review purchased items. Customers are provided with review requests a predetermined amount of time after the customer... |
| 6963847 |
System and method for managing ATP data in a distributed supply chain planning environment |
| Nov-8-2005 |
A fulfillment server (16) for managing ATP data in a distributed supply chain planning environment receives an ATP request (30) from one of multiple clients (12). The ATP request (30)... |
| 6961708 |
External interface for requesting data from remote systems in a generic fashion |
| Nov-1-2005 |
A system, method and carrier medium for communicating between a Financial Service Organization (FSO) computer system and a computer system external to the FSO in a generic fashion. For each direction of... |
| 6961682 |
Yard performance model based on task flow modeling |
| Nov-1-2005 |
A method for managing railcar movement in a railyard based on the flow of railyard tasks, using a system that includes a computer including a processor, a memory device, and a database. The railyard includes... |
| 6961634 |
System and method for allocating multi-function resources for a wetdeck process in semiconductor wafer fabrication |
| Nov-1-2005 |
A system and method is disclosed for allocating multi-function resources among a plurality of tasks within a wetdeck process in semiconductor wafer fabrication. A resource allocator allocates multi-function... |
| 6959405 |
Method and system for concurrent error identification in resource scheduling |
| Oct-25-2005 |
A method and system for handling real-time indications of resource scheduling conflicts. In one embodiment, the method includes a computer system including a user interface, display, processor, and some... |
| 6959225 |
Graphical user interface for allocating multi-function resources in semiconductor wafer fabrication and method of operation |
| Oct-25-2005 |
A system and method is disclosed for allocating multi-function resources among a plurality of tasks within a process system in semiconductor wafer fabrication. A resource allocator allocates multi-function... |
| 6957114 |
Graphical user interface for compliance monitoring in semiconductor wafer fabrication and method of operation |
| Oct-18-2005 |
A system and method is disclosed for allocating multi-function resources among a plurality of tasks within a process system in semiconductor wafer fabrication. A resource allocator allocates multi-function... |
| 6957113 |
Systems for allocating multi-function resources in a process system and methods of operating the same |
| Oct-18-2005 |
There are disclosed systems, as well as methods of operation, for allocating multi-function resources among a plurality of tasks within a process system. An exemplary resource allocator is introduced that... |
| 6954737 |
Method and apparatus for work management for facility maintenance |
| Oct-11-2005 |
A system and method are shown for work management for facility maintenance. The system includes a central management server configured to receive a first set of information including tasks to be performed... |
| 6952828 |
System, method and computer program product for dynamic resource management |
| Oct-4-2005 |
A system for dynamically managing the resources of a hierarchical organization includes an organizing processing element, at least one resource and a monitoring processing element. The organizing processing... |
| 6952819 |
Basic-administrative-tasks software program and a method of selling same |
| Oct-4-2005 |
A computer-readable recording medium in which basic-administrative-tasks software programs are recorded, according to this invention provides a module for data-writing processing into a database in a manner... |
| 6952680 |
Apparatus and method for tracking and managing physical assets |
| Oct-4-2005 |
A computer based system automatically gathers, analyzes, and delivers information relating to the procurement and utilization of a plurality of such assets, such as a fleet of industrial equipment, so... |
| 6952678 |
Method, apparatus, and manufacture for facilitating a self-organizing workforce |
| Oct-4-2005 |
A system, method, and apparatus for facilitating a self-organizing workforce of one or more workers through payment and recognition incentives, a set of configurable operating rules, and a set of credentials... |
| 6950801 |
Method and apparatus for coordinating services |
| Sep-27-2005 |
The invention relates to a method of coordinating or arranging services, such as automotive glass repair services for the policyholders of an insurance company, and to an apparatus for practicing the method.... |
| 6950714 |
Method, system and facility for controlling resource allocation within a manufacturing environment |
| Sep-27-2005 |
A method and system provide for the control of resource allocation within a build-to-order manufacturing environment by monitoring a work-in-process (WIP) profile that represents dynamic attributes of... |
| 6948171 |
Apparatus, system and method for active scheduling of time based event-driven long running processes |
| Sep-20-2005 |
An apparatus, system and method for active scheduling of event-driven long running processes are provided. The apparatus, system and method receive update information indicating a change in status of a... |
| 6947905 |
System and method for displaying planning information associated with a supply chain |
| Sep-20-2005 |
A system operating on at least one computer for displaying planning information associated with a supply chain includes an enterprise model, a planning engine, and a presentation interface. The enterprise... |
| 6947881 |
Shared vehicle system and method with vehicle relocation |
| Sep-20-2005 |
A shared vehicle system includes a central facility, at least one vehicle distribution port facility and a plurality or fleet of vehicles, each having a vehicle subsystem. In general, the central station... |
| 6944598 |
Binary trees for detecting inventory problems in an enterprise model |
| Sep-13-2005 |
A binary tree structure for detecting inventory problems. A first embodiment detects on-hand inventory problems. A second embodiment detects inventory requirements problems. Both embodiments use a binary... |
| 6941514 |
System and method for priority-based work order scheduling |
| Sep-6-2005 |
A priority-based work order scheduling system includes a graphical user interface having displays for managing work orders stored in the system. Work orders are entered into the system via a work order... |
| 6937993 |
System and method for processing and tracking telecommunications service orders |
| Aug-30-2005 |
A system and method for tracking and processing Service Orders for a telecommunications company. Workflows are used to model business procedures used for processing Service Orders. Each Workflow comprises... |
| 6934955 |
Event notification within a local system |
| Aug-23-2005 |
An event notification system is described. The system comprises a computer having a CPU and memory and which executes an operating system operative to manage computer programs and wherein the programs... |
| 6934932 |
System and method for managing workflow using a plurality of scripts |
| Aug-23-2005 |
A system and method are provided for managing workflow, using a plurality of scripts, in a workflow system. The method comprises: selecting an MFP device at which the document is to be processed; supplying... |
| 6934704 |
Automatic manhour setting system and method, distributed client/server system, and computer program storage medium |
| Aug-23-2005 |
An automatic manhour setting system has a standard manhour database designed to be readable, in which a number of pairs each constituted by a work standard described by a standardized standard expression... |
| 6934594 |
System for determining carrier service using logistics considerations |
| Aug-23-2005 |
A method for scheduling the manufacture of an item, in a factory which includes planning a time for manufacturing an item so as to have the manufacture of the item complete during a desired shipping window,... |
| 6926203 |
Travel system and methods utilizing multi-application traveler devices |
| Aug-9-2005 |
A travel system and methods that encompass a plurality of travel service providers and multi-application traveler devices for the automated compilation, issuance and utilization of reusable traveling permits,... |
| 6925454 |
Methodology for creating and maintaining a scheme for categorizing electronic communications |
| Aug-2-2005 |
Supervised learning is used to develop a computer program that can automatically route or respond to electronic communications assuming the existence of an appropriate formal scheme for categorizing incoming... |
| 6920464 |
System for generating an advertising revenue projection |
| Jul-19-2005 |
A method is provided for inventory management which includes an initial step of receiving a customer request for an inventory item and then generating a table or menu of one or more inventory items that... |
| 6920427 |
Closed loop demand fulfillment system and method |
| Jul-19-2005 |
A demand fulfillment system and method to provide current supply and demand to generate a work schedule and a material delivery schedule for manufacturing items, particularly commodities, built to customer... |
| 6910016 |
System and method for identifying the workload queued by a monitor |
| Jun-21-2005 |
A method and apparatus identifies the status of a system by determining average queue waiting periods of commands in one or more queues, and identifying the trend of average queue waiting periods over... |
| 6907305 |
Agent reactive scheduling in an automated manufacturing environment |
| Jun-14-2005 |
A method and apparatus for scheduling in an automated manufacturing environment, comprising are disclosed. The method includes detecting an occurrence of a predetermined event in a process flow; notifying... |
| 6907304 |
Method and apparatus of measuring a relative utility for each of several different tasks based on identified system goals |
| Jun-14-2005 |
The present invention relates to methods and apparatus for measuring a relative utility for each of a plurality of goals which comprise a system objective. More particularly, the present invention relates... |
| 6904425 |
Method and system for inquiring product exportation |
| Jun-7-2005 |
A method and system for inquiring product exportation are proposed, for allowing a user at a terminal device to inquire associated data relating to product exportation on a browser of the terminal device... |
| 6904361 |
Municipal utility mapping system and method |
| Jun-7-2005 |
The computer system and method provides a community map of a plurality of types of utility resources. Software displays a graphic map with visual references to a plurality of types of utility resources.... |
| 6901404 |
Accessing dissemination of litigation information publically available courts of law database over network |
| May-31-2005 |
Information concerning criminal and/or civil litigation pending in a plurality of courts of law is disseminated by periodically reviewing records in a plurality of courts of law. The courts of law may... |
| 6898569 |
Method and apparatus for advanced scheduling and messaging system |
| May-24-2005 |
A method and apparatus provide an advanced scheduling and messaging system in which information about an appointment is received from a user. Information about an attendee associated with the appointment,... |
| 6898079 |
Docking station and notebook computer using the same |
| May-24-2005 |
A docking station is detachably installed to a computer body and cooperates with the computer body, including a case, a pair of detachable parts disposed in opposite sides of the case to allow the case... |
