| 6073111 |
Container materialization/dematerialization for reduced dataload and improved data-coherency in workflow-management systems |
| Jun-6-2000 |
The present invention relates to the field of integration of applications that are executed by computer systems. In an additional focus, the current invention improves the integration of applications within... |
| 6073110 |
Activity based equipment scheduling method and system |
| Jun-6-2000 |
A computer based equipment scheduling system uses activity definition data to schedule equipment. The method may be carried out by a networked computer system that receives activity definition data representing... |
| 6073109 |
Computerized method and system for managing business processes using linked workflows |
| Jun-6-2000 |
A system for analyzing and structuring business processes implemented in software to provides businesses with tools to manage business processes. The system i) notifies the user that he or she has a step... |
| 6070144 |
System and process for job scheduling using limited discrepancy search |
| May-30-2000 |
Assignment of attributes to elements subject to constraints is achieved using a system that has a systematic engine and a nonsystematic engine. The systematic engine includes a schedule developer for producing... |
| 6070143 |
System and method for analyzing work requirements and linking human resource products to jobs |
| May-30-2000 |
For use with a computer, a job analysis system and a method of operating a computer to allow it to perform job analysis. In one embodiment, the job analysis system includes: (1) a master job analysis database... |
| 6070142 |
Virtual customer sales and service center and method |
| May-30-2000 |
A virtual customer sales and service center is disclosed that connects a customer to a customer access resource through any access method at any time from any customer location. The virtual customer sales... |
| 6064977 |
Web server with integrated scheduling and calendaring |
| May-16-2000 |
A system for enabling access to non-HTML objects from a web browser. The system includes a database for storing non-HTML objects. A system user requests a non-HTML object from a database using a web browser.... |
| 6064975 |
Apparatus and method for highlighting holidays of a specified location in a calendar software application |
| May-16-2000 |
An apparatus and method for highlighting holidays in a calendar software application of a portable intelligent communications device or in a separate computer, including the steps of specifying a geographical... |
| 6064974 |
Method and system for monitoring the status of a limited resource |
| May-16-2000 |
Methods and systems are provided for monitoring the status of a limited resource. Artificial and misleading distinctions based on different views of a single underlying resource are avoided. For instance,... |
| 6064973 |
Context manager and method for a virtual sales and service center |
| May-16-2000 |
A context manager for providing a framework for enabling continuous customer access resource innovation by maximizing open business processes. The context manager allows multiple combinations of users... |
| 6061691 |
Method and system for inventory management |
| May-9-2000 |
A method is provided for inventory management which includes an initial step of receiving a customer request for an inventory item and then generating a table or menu of one or more inventory items that... |
| 6059184 |
Method and device for turn number systems |
| May-9-2000 |
A method for a queue number system for serving customers at least at one service position is provided in which customers obtain a queue number, select a service type using a selector unit, and are thereby... |
| 6058370 |
Method of forecasting ambulance service demand |
| May-2-2000 |
A method of forecasting the demand for ambulance services based upon a determination from the historical record of the number of currently active calls at the time each new call is received. The method... |
| 6049776 |
Human resource management system for staffing projects |
| Apr-11-2000 |
A Resource Management System (RMS) including an RMS server having an RMS database containing files storing information on employees, employee skills, employee schedules and projects. The information in... |
| 6049775 |
Systems, methods and computer program products for monitoring and controlling mail processing devices |
| Apr-11-2000 |
A system, method, device, and/or computer program product for remotely managing a plurality of remote mail processing devices. The system comprises receiving means for receiving operation related information... |
| 6049774 |
Machine, method and medium for dynamic optimization for resource allocation |
| Apr-11-2000 |
A machine, method and medium for allocating resources over given time periods. Various requests (e.g., from customers) are received for products and/or services, and a preferred scheme for allocating resources,... |
| 6049742 |
Projected supply planning matching assets with demand in microelectronics manufacturing |
| Apr-11-2000 |
A computer-implemented decision-support tool serves as a solver to generate a projected supply planning (PSP) or estimated supply planning (ESP) match between existing assets and demands across multiple... |
| 6047264 |
Method for supplying automatic status updates using electronic mail |
| Apr-4-2000 |
A method is disclosed for automatically updating the status of customers' orders and shipments via electronic mail without using a human attendant to create and send the electronic mail messages. Preferably... |
| 6047260 |
Intelligent planning and calendaring system with cueing feature and floating tasks |
| Apr-4-2000 |
A method for intelligently planning is provided, comprising the steps of receiving a plurality of tasks that a user needs to perform, each task having an earliest start time, a latest stop time, a duration... |
| 6044356 |
Assistant for resource and demand trading |
| Mar-28-2000 |
A plurality of near-optimum solutions to allocations of resources to demand information are provided by consideration of different combinations of sources of resource information such as inventory and... |
| 6044355 |
Skills-based scheduling for telephone call centers |
| Mar-28-2000 |
A method for scheduling personnel (e.g., agents) in a work environment based on personnel "skill" levels. The method facilitates true skills-based scheduling of agents in a telephone call center using... |
| 6044351 |
Minimum income probability distribution predictor for health care facilities |
| Mar-28-2000 |
A computer program, PREdictor of Minimum INcome (PREMIN), has been developed for predicting health care facility future minimum income (FMI). PREMIN was developed using "MICROSOFT" "EXCEL" for "WINDOWS"... |
| 6041312 |
Object oriented technology framework for accounts receivable and accounts payable |
| Mar-21-2000 |
An object oriented framework provides a set of objects that perform account management functioning and permits a framework user to add extensions to the framework for specific processing features, thereby... |
| 6041311 |
Method and apparatus for item recommendation using automated collaborative filtering |
| Mar-21-2000 |
A method for recommending items to users using automated collaborative filtering stores profiles of users relating ratings to items in memory. Profiles of items may also be stored in memory, the item profiles... |
| 6041307 |
Technique for effectively managing resources in a network |
| Mar-21-2000 |
In an intranet, servers provide services for a price. A user is allotted a budget consisting of a limited amount of electronic credits to pay for the services. When the user requests a selected service... |
| 6041306 |
System and method for performing flexible workflow process execution in a distributed workflow management system |
| Mar-21-2000 |
A system and method for performing flexible workflow process execution in a distributed workflow management system is described. The distributed workflow management system is formed by a computer network... |
| 6038543 |
Cooperative work supporting method and system therefor |
| Mar-14-2000 |
There is provided a cooperative work supporting method and a system therefor, for smooth progress of a cooperative work by evaluating the participation rate, of the level of participation of each participant... |
| 6038542 |
System for notifying an individual of a previously scheduled event |
| Mar-14-2000 |
A system for notifying an individual of a previously scheduled event. The individual's scheduling information is accessed, and analyzed. When a scheduled event arrives, the user is notified in the manner... |
| 6038541 |
Method and system for managing workflow of electronic documents |
| Mar-14-2000 |
A workflow managing system includes a workflow server for automatically extracting a next workflow entrance location from an electronic document for management of the next workflow entrance location. The... |
| 6038540 |
System for real-time economic optimizing of manufacturing process control |
| Mar-14-2000 |
The present invention provides an adaptive process control and profit depiction system which is responsive to both process measurement input signals, economic inputs, and physical environment inputs. The... |
| 6038539 |
Job scheduling system for designating procedure start times |
| Mar-14-2000 |
A computer-implemented scheduling system and method designates start times of a plurality of procedures processed by a plurality of resource devices. The computer-implemented scheduling system includes... |
| 6038537 |
Intra-organization cooperation system, commodity deal management method, and storage medium |
| Mar-14-2000 |
An intra-organization cooperation system is a system for making departments/sections smoothly perform a transaction support to mutually provide information, services, equipment etc., within an organization.... |
| 6035278 |
Method and system for schedule and task management |
| Mar-7-2000 |
A method and system are provided for scheduling and time management. The invention is adapted for use with computer systems, including intranet and Internet systems. The schedule owner schedule tasks and... |
| 6035277 |
Approximation method for efficient resource allocation |
| Mar-7-2000 |
A method for finding fast approximations to an optimal operational state of a physical system, using an iterative procedure for converging to a solution of a Linear Program and yielding, in addition to... |
| 6032184 |
Integrated interface for Web based customer care and trouble management |
| Feb-29-2000 |
A system and method for opening and tracking trouble tickets over the public Internet. A customer service management system provides information included within a customer profile record to a Web enabled... |
| 6032123 |
Method and apparatus for allocating, costing, and pricing organizational resources |
| Feb-29-2000 |
This invention is a means both to allocate all types of resources for commercial, governmental, or non-profit organizations and to price such resources. A linear programming process makes fulfillment allocations... |
| 6032122 |
Systems, methods and computer program products for monitoring and controlling mail processing devices |
| Feb-29-2000 |
Systems, methods, and computer program products for managing a plurality of mail processing devices are provided. A mail insertion device is represented on a computer display as an interactive icon. Visible... |
| 6026375 |
Method and apparatus for processing orders from customers in a mobile environment |
| Feb-15-2000 |
A method and system that enables service providers to receive an order from a mobile customer, receive customer location information from a location determination system, and schedule the completion of... |
| 6023681 |
Method and apparatus for predicting queuing delays |
| Feb-8-2000 |
Apparatus and method for predicting wait times for queuing customers. Upon arrival of a new customer to the queue, or at any other desired time, a system classifies each customer in service according to... |
| 6023572 |
Computer based system and method for modeling activities of people in an organization |
| Feb-8-2000 |
A system and method for modeling activities of people in an organization. The organization is modeled using definitions of processes performed by the organization, definitions of data elements generated... |
| 6018346 |
Freeform graphics system having meeting objects for supporting meeting objectives |
| Jan-25-2000 |
Meeting support objects for supporting meeting objectives for use in a freeform graphics system. Meeting support objects are representations of dynamic information that is used to support various common... |
| 6016503 |
Methods, systems and computer program products for preemptive avoidance of constraints for shared resources |
| Jan-18-2000 |
Methods, systems (apparatus) and computer program products are provided which control access to a shared resource in a data processing system by predicting utilization of the shared resource based upon... |
| 6016478 |
Scheduling system with methods for peer-to-peer scheduling of remote users |
| Jan-18-2000 |
An electronic Personal Information Manager (PIM) including a peer-to-peer group scheduling/calendar system is described. The group scheduling/calendar system provides methods for peer-to-peer group scheduling... |
| 6014760 |
Scheduling method and apparatus for a distributed automated testing system |
| Jan-11-2000 |
The present invention provides a scheduling method and apparatus for use in an automated testing system for automatically scheduling and allocating jobs to test machines. The automated testing system may... |
| 6014673 |
Simultaneous use of database and durable store in work flow and process flow systems |
| Jan-11-2000 |
A method and apparatus for reliable high-speed access to a database system that stores system data in a non-volatile database, stores current data in an online database object cache, the current data reflecting... |
| 6014633 |
Method for the analysis and standardization of bills of resources |
| Jan-11-2000 |
Disclosed is a method for the analysis and standardization of bills of resources to be used during the performance of a given procedure. Bills of resources to be analyzed are converted to models for manipulation.... |
| 6014628 |
Method and system for tracking any entity through any set of processes utilizing a temporal projection |
| Jan-11-2000 |
A method and system for generically tracking an entity in a specific domain. The system includes a generic application interface for receiving and processing tracking data regarding a tracked item. The... |
| 6009405 |
Ensuring atomicity for a collection of transactional work items in a workflow management system |
| Dec-28-1999 |
A computerized transaction execution with a workflow management systems (WFMS) executes a process model consisting of a network of potentially distributed activities including transactional work items.... |
| 6006194 |
Computer-implemented system for controlling resources and policies |
| Dec-21-1999 |
A computer-implemented system that can be implemented in human and machine societies to control resources, services, and policy includes issuing tokens to originators in exchange for commissions to be... |
| 6006192 |
Method for production planning in an uncertain demand environment |
| Dec-21-1999 |
A decision-making method suitable for production planning in an uncertain demand environment. To this end, the method comprises combining an implosion technology with a scenario-based analysis, thus manifesting,... |
